Terms & Conditions

Detailed Description of Good and / or Services Bags and Baggage.co.za is a business in the Travel Goods industry that markets & sells Luggage, Business Bags, Handbags and Travel related products.

Delivery/Shipping policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of booking number/tracking number. Upon purchasing any items on this website, the prices on the website do not include any Delivery/Shipping cost. A Bags and Baggage representative will issue a seperate tax invoice for Delivery/Shipping costs. This applies to all items on this website. Customers can request a Delivery/Shipping quote prior to purchasing on the website.

Site Return and Refunds Policy

The provision of goods and services by Bags and Baggage is subject to availability. In cases of unavailability, Bags and Baggage will refund the client in full within 30 days. Cancellation of corporate orders by the client will attract an administration fee.

Store Return and Refunds Policy

We will be happy to exchange any product purchased from a Bags & Baggage / Bags For Africa Store - provided that – a) the product is in a "as new" saleable condition as determined by us in our sole discretion; b) you return the product to one of our Stores, within 7 days after the date that you purchased the product; and c) you are in possession of a valid proof of purchase. Product that has been altered or damaged due to negligence or normal wear and tear does not qualify for an exchange.

No Cash Refunds Customer Privacy Policy

Bags and Baggage.co.za shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm 

Payment Options Accepted

Payment may be made via Payfast or by bank transfer into the Bags and Baggage bank account, the details of which will be provided upon request. Credit Card Acquiring and Security Credit card transactions will be acquired for Bags and Baggage.co.za by Payfast who are the approved payment gateway. Customer Details Separate from Card Details Customer details will be stored by Bags and Baggage.co.za separately from card details which are entered by the client on the Bags and Baggage.co.za website. Merchant Outlet Country and Transaction Currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).


Bags and Baggage.co.za takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods. Country of Domicile This website is governed by the laws of South Africa and Bags and Baggage.co.za chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Variation Bags and Baggage.co.za may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Partum Investments 191 c.c. based in South Africa trading as Bags and Baggage / Bags For Africa and with registration number 2006/01329/23 Export Restriction The offering on this website is available to South African clients only unless otherwise arranged.

Bags and Baggage.co.za

Contact Details

Telephonic Support : (013) 656-4650/1

Email Support : markeing@bluesparrow.co.za